Customer care
Returns & Refunds
You can request a return within 30 days of delivery, subject to the conditions below.
Return eligibility
Items must be unworn, unwashed, and returned in their original packaging. For hygiene reasons, worn or washed socks cannot be returned unless they are faulty.
How to request a return
Email hello@gripsocks.com within 30 days of delivery with your order details and the item you want to return. We will reply with the return instructions and destination.
Lost, damaged, or faulty items
Contact us promptly with your order details and clear photos where applicable. Once the issue is confirmed, we will offer an appropriate replacement or refund.
Refunds
Approved refunds are issued to the original payment method after the returned item is received and checked. Your bank or payment provider may need additional time to post the refund.